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States » NorthPosted at: Jun 22 2020 7:51PM


UPMRC holds 10-day communication workshop to deal with Covid 19 pandemic

Lucknow , Jun 22(UNI) To address the communication challenges amidst COVID-19 pandemic and to serve the commuters in a best-suited way, Uttar Pradesh Metro Rail Corporation Limited (UPMRC) organized a 10-day communication workshop for it's frontline staff posted at Metro Stations in collaboration with the Regional English Language Office (RELO) of the American embassy, titled 'Business Communication Skills during COVID-19'.
UPMRC has been organizing such programs in association with RELO for the last four years. The program began with a 'Meet and Greet' session held on June 19 in which Ms. Christina Dixon, RELO's English Language Fellow from the US state of Louisiana interacted with the trainees through video conferencing.
After this, on Monday , the first session held in two batches (10:30 am to 12:00 pm and 12:00 pm to 2:00 pm), each consisting of 28 participants, in which the challenge of establishing a comfortable relationship with the passengers in this time of crisis are discussed. A total of 56 Metro employees participated in it. From today till July 3 these sessions will be held in two batches via video conferencing, the topic of discussions are: In- person communication, Video communication,Written communications,Nonverbal communications and Professional email writing & Professionalism.
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Tags: #UPMRC holds 10-day communication workshop to deal with Covid 19 pandemic
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