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  • SL blasts: President to change heads of defence forces
  • Pragya proffers nomination papers
  • Pragya proffers nomination papers
  • About 63 per cent voting recorded in Sangli constituency
  • Diggy slams RSS again
  • SP chief hits out at BJP, Congress
  • Diggy slams RSS again
  • No BJP wave now like 2014: Raj Thackery
  • Over 60 per cent polling recorded in Aurangabad constituency until
  • ‘Ek vidhan, ek pradhan’: Shah lauds Modi, slams Cong for ‘power-sharing’
  • ‘Ek vidhan, ek pradhan’: Shah lauds Modi, slams Cong for ‘power-sharing’
  • NDA will form govt after winning more than 400 seats and Modi will be PM again: Yogi
  • 'Chowkidar Chor Hai': Personal presence of Rahul in SC dispensed with for now
  • Around 66 pc voting in III phase, one killed in Bengal violence, 11 die while voting in Kerala, EVM glitches reported from all states
  • 'Vultures count bodies not soldiers':Rajnath Singh
Business Economy


Aviva India introduces Alisha-Conversational Computing Solution Chatbot

Aviva India introduces Alisha-Conversational Computing Solution Chatbot

New Delhi, June 26 (UNI) Aviva Life Insurance, one of India leading private insurance companies, announced the launch of Alisha, a Conversational Computing Solution (Chatbot), in collaboration with Findability Sciences, a cognitive and AI solutions company, headquartered in Boston, USA.

Alisha is powered by IBM Watson Conversation API and fulfils Aviva objective of providing meaningful insurance guidance anytime, anywhere.

The Chatbot serves as a guide to help customers choose suitable life insurance plans and solutions.

The Chatbot, Alisha - Aviva Life Insurance Self Help Assistant, is amongst India first few NLP (Natural Language Processor) powered Conversational Computing Solutions. It is able to interpret customers' questions and direct the flow of the conversation to guide and assist customers, much like the way people interact and respond in natural language with human like interactions.

Alisha allows existing and prospective customers of Aviva Life Insurance to have easy access to information about various insurance policies 24 by 7 and round the clock instant response to their queries, according to a release on Tuesday.



As a leading Fintech, Aviva Life Insurance understands the power of technology and the introduction of Alisha is a step ahead in simplifying things and taking customer experience to another level.

Commenting on the launch, Anjali Malhotra, Chief Customer, Marketing and Digital Officer, Aviva Life Insurance said, ' At Aviva, we harness the power of Digital to make our customer experience not just differentiated but also deeply fulfilling. Alisha is Aviva's answer to the needs of today's customers who desire to get in touch with us at anytime, anywhere. Our one of a kind Chatbot serves as an impartial advisor who helps customers make the best decision for themselves and their loved ones.'

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