Press Releases » Business Wire IndiaPosted at: May 21 2025 5:30PM WNS Procurement Named a ‘Leader’ in All Categories of Procurement BPO Services by ISG
Business Wire IndiaWNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that WNS Procurement has been recognized for the fifth consecutive year as a ‘Leader’ in all 3 categories of ISG’s 2025 Provider Lens™ Global Quadrant report for Procurement BPO Services.
WNS Procurement was named a ‘Leader’ by ISG in the areas of Procurement Operations Modernization, Strategic Sourcing and Category Management, Supplier Management and Contract Lifecycle Services. ‘Leaders’ were cited for having comprehensive product and service offerings, innovative capabilities, strong market presence, and established competitive position.
"This recognition from ISG underscores our leadership in procurement transformation and our commitment to delivering tangible value to clients. By combining AI with deep domain expertise, we enhance decision-making, optimize operations, and generate sustainable cost savings that drive long-term business impact,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS Procurement leads with vision and integrity, transforming challenges into opportunities and ensuring excellence at every step. By leveraging industry insights, cutting-edge technology, and a deep commitment to ethical practices, they empower clients to achieve strategic growth, optimize costs, and foster sustainable relationships. The company’s expertise in AI and analytics makes their procurement capabilities even more robust and comprehensive,” said Tarun Nathooram Vaid, Principal Analyst, ISG.
WNS Procurement drives transformation through category-driven, AI-enabled, and content-led models. Advanced AI tools, like its proprietary Procurement Intelligent Agent (PIA+), go hand in hand with deep domain expertise to support decision-making, streamline operations and drive savings to the bottom line.
This innovation-first approach drives margin expansion, operational resilience, and enterprise agility, transforming the procurement function into a proactive value engine, strategically aligned to achieving business results.
To access the report, Click Here. 
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