Tuesday, Nov 12 2019 | Time 12:03 Hrs(IST)
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Business Economy

Sinitic partners with T9L to boost conversational commerce market

New Delhi, Jun 25 (UNI) In its endeavour to take on India’s conversational commerce market by disrupting artificial intelligence, machine learning and natural language processing, Sinitic, the market-leader in AI Customer Experience (AICX) solutions for multilingual contact centers enters the Indian market with T9L.
T9L is the Startup Studio, with a portfolio of 30 startups and a cumulative market value of US $250M across its portfolio companies.
The partnership will expand Sinitic’s CX automation solutions to select, fast-growing verticals in India’s enterprise support market, estimated to be US $150 million by 2021 with a CAGR of 14 pc.
The partnership between Sinitic and T9L will also include an ongoing research collaboration to refine Sinitic’s core natural language processing engine with the nuances of Hindi, Telugu, Kannada and Tamil.
Conversational commerce is the process of interacting with a brand or buying a product or service through non-traditional channels, such as voice assistants, SMS text and online and social media chat.
Usually powered by artificial intelligence, a combination of technological advances and consumer preferences paved the way for conversational commerce to gain traction, primarily in B2C retail.
It works by consumers choosing a non-traditional, one-to-one channel to interact with a business and
to complete a purchase at their own speed and on their own time.
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Industrial production contracts 4 3 per cent in Sept

11 Nov 2019 | 10:36 PM

New Delhi, Nov 11 (UNI) Industrial production contracted 4.

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India Cements overall Q2 profit at Rs 151 cr

India Cements overall Q2 profit at Rs 151 cr

11 Nov 2019 | 8:56 PM

Chennai, Nov 11 (UNI) India Cements Limited has reported a profit after tax of Rs 8.72 crore during the second quarter ending September 30, 2019 as against Rs 1.43 crore in the same quarter in the previous year.

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Gowda inaugurates summit on Petrochemicals Manufacturing hubs

Gowda inaugurates summit on Petrochemicals Manufacturing hubs

11 Nov 2019 | 8:31 PM

Mumbai, Nov 11 (UNI) Union Minister of Chemicals & Fertilizers D V Sadananda Gowda inaugurated the 'Summit on Global Chemicals & Petrochemicals Manufacturing Hubs in India 2019' here on Monday.

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Rubber Board starts rubber tapping skill development school

Rubber Board starts rubber tapping skill development school

11 Nov 2019 | 6:59 PM

Kottayam, Nov 11 (UNI) Rubber Board has started a rubber tapping skill development school for imparting training on Rubber Latex Harvesting and Processing at Amayannoor here on Monday.

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GeoSmart India at HICC from Dec 3

GeoSmart India at HICC from Dec 3

11 Nov 2019 | 6:56 PM

Hyderabad, Nov 11 ((UNI) The three-day 20th edition of GeoSmart India will be held at Hyderabad International Convention Centre (HICC) here from December 3.

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