Kolkata, Jan 18 (UNI) Tata Tele Business Services (TTBS) has introduced Smartflo,

a future-ready cloud communication suite that has been innovatively designed to

support today’s hybrid work culture.

It allows uninterrupted connectivity between all stakeholders, internally within

employees and externally with customers and vendors across platforms and

touch points.

Smartflo enables businesses to strengthen engagement with customers through

seamless communication, anytime and anywhere. It allows business minds to go

farther from their cubicles, to work better from anywhere they choose to.

The setup is quick with zero installation charges and no capex investment. Smartflo

comes with an uptime guarantee of 99.5% backed by TTBS 24X7 managed service

capabilities and trust, ensuring uninterrupted business continuity.

Announcing the launch of Smartflo, Aditya Kinra, Vice-President, Tata Teleservices

said, “Smartflo truly defines our vision of product innovation that empowers enterprises

to Do Big. Smartflo is an anytime, anywhere, flexible suite of cloud communication

solutions. It optimizes connectivity, helps build operational resilience and enables

businesses to deliver better customer experiences across channels. With its

comprehensive and advance features, it is well equipped to fulfil the emerging needs

of enterprises. With increasing number of businesses looking at cloud-based platforms

to engage with customers, TTBS is well positioned to seize this large and emerging

opportunity.”

Smartflo is suitable for enterprises across industries. It would appeal equally to a

startup as to any small and large enterprise that requires a multi-functional,

multi-modal, economical yet technologically advanced cloud communication suite.

TTBS has seen a strong customer interest for Smartflo solutions across industry

verticals like BFSI, IT/ITES, Manufacturing, Education, Fintech, Logistics and

E-commerce.

“The world we are living in is constantly aligning and realigning itself. As business

models are getting reimagined there is an emerging need for solutions which are

flexible and enable operations beyond boundaries. Smartflo suite of solutions

combine an uninterrupted flow of business communication with intelligent call

routing and monitoring. Not only this, but it also offers on-demand scalability,

which allows businesses to adapt quickly to changing business conditions.

Smartflo comes with enterprise-grade security and reliability”, added Mr. Kinra.

UNI BM