Saturday, Jan 20 2018 | Time 22:22 Hrs(IST)
image
  • Restrictions in parts of Srinagar
  • Russia concerned by Turkish military operation in Syria, calls for restraint
  • Ex-gratia relief for civilians killed in border firing enhanced to Rs 5 lakh: J&K DyCM
  • Forward areas of 5 districts affected by sudden spurt in cross-border firing: J&K Govt
  • Cine stars, Ex MLA and hundreds of BJD and Congress workers join BJP
  • Centre confident of doubling farmers` income by 2022: Radha Mohan
  • Odisha’s export turnover to reach Rs 1 lakh crore by 2025: Samal
  • CM Biren calls for egalitarian society
  • More than 4 crores people to participate in Human Chain in Bihar tomorrow
  • Punjab selected for national award for immense use IT during polls
  • Nine die in plastic factory fire in Bawana Delhi
  • East Bengal get ready to host arch-rivals Mohun Bagan in return I-League Kolkata derby
  • Joint action plan for coastal area security: Collector
  • Philippine troops fight first clash with militants since Marawi battle, six wounded
  • Illegal construction in Shimla: JAC to convene meeting to chalk out strategy for remedial
Startup World Share

Tata Capital Launches Artificial Intelligence based online Chatbot

Tata Capital Launches Artificial Intelligence based online Chatbot

Mumbai, Apr 18 (UNI) Tata Capital, the financial services arm of the Tata Group, unveiled its Artificial Intelligence (AI) based online Chatbot which, through its unique natural language and cognitivelearning capabilities, understands and provides a response to individual online queries around its financial services products. Powered by a virtual agent (VA) engine, the online Chatbot represents a huge step forward by Tata Capital towards digitizing the customer journey, both qualitatively and quantitatively. The Chatbot is equipped to handle over 70 percent of the routine customer queries including product information, application tracking and sales & after-sales service. This will not only reduce the dependency on traditional customer servicing platforms, but also enable a better customer experience. The Chatbot’s evolving data insights will also help Tata Capital track & measure customer queries, sentiments, satisfaction and more and will help Tata Capital devise a more customer-centric strategy. Speaking about the Chatbot, Ms. Veetika Deoras, COO-Digital Vertical, said, 'Tata Capital has always endeavored to stay ahead of the technology curve and the Tata Capital Online Chatbot is another unique Fintech product from Tata Capital, developed to cater to the growing needs of our digital savvy and mobile customer segment which need access to information on the go. Not only will the Chatbot help reduce response time and provide 24x7 support to potential customers, but also has the ability to self-learn and become smarter through frequent customer interactions. We believe that the online chatbot will deliver superior value to our customers seeking routine information about our retail products and services.' Since its launch in October 2016, the Tata Capital Chatbot has already responded to over 55,000 queries from website visitors across India. Currently, the Chatbot services Tata Capital’s retail products including Personal Loans, Home Loans, Car Loans, Business Loans and Two Wheeler Loans. UNI JS SM1255

More News
Camfil launches City M Indoor Air Purifier in India

Camfil launches City M Indoor Air Purifier in India

20 Nov 2017 | 5:05 PM

Mumbai, Nov 20 (UNI) Camfil, a global leader in industrial air purification, today announced the launch of it's advanced indoor air purifier, City M.

 Sharesee more..
MG Motor India begins quest for next big tech startup

MG Motor India begins quest for next big tech startup

16 Nov 2017 | 6:18 PM

New Delhi, Nov 16 (UNI) MG Motor India has embarked upon a quest to collaborate with technology startups in the country as the British automotive marque “MG”, which recently inaugurated its first manufacturing facility at Halol in Gujarat, aims to bring additional synergies to its automotive business in the coming years, especially in the areas of telematics and manufacturing.

 Sharesee more..
DishTV launches 'Advanced DishTV interface'

DishTV launches 'Advanced DishTV interface'

13 Sep 2017 | 4:44 PM

Mumbai, Sept 13 (UNI) DishTV, Asia’s largest DTH operator, announced the launch of ‘Advanced DishTV interface’ (ADI), world’s first AI-enabled pay-tv Chatbot.

 Sharesee more..
Women rehabilitated under ‘Muktir Alo’ scheme open cafeteria

Women rehabilitated under ‘Muktir Alo’ scheme open cafeteria

04 Sep 2017 | 1:14 PM

Kolkata, Sep 4 (UNI) Muktir Alo is a scheme run by the West Bengal Government for the rehabilitation of women who have been trafficked for prostitution.

 Sharesee more..
Ajanta Pharma launches Eletriptan Hydrobromide Tablets in US market

Ajanta Pharma launches Eletriptan Hydrobromide Tablets in US market

31 Aug 2017 | 3:30 PM

Mumbai, Aug 31(UNI) Pharma Major, Ajanta Pharma has launched Eletriptan Hydrobromide Tablets in the US market through its wholly owned subsidiary Ajanta Pharma USA.

 Sharesee more..
image