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Tata Capital Launches Artificial Intelligence based online Chatbot

Tata Capital Launches Artificial Intelligence based online Chatbot

Mumbai, Apr 18 (UNI) Tata Capital, the financial services arm of the Tata Group, unveiled its Artificial Intelligence (AI) based online Chatbot which, through its unique natural language and cognitivelearning capabilities, understands and provides a response to individual online queries around its financial services products. Powered by a virtual agent (VA) engine, the online Chatbot represents a huge step forward by Tata Capital towards digitizing the customer journey, both qualitatively and quantitatively. The Chatbot is equipped to handle over 70 percent of the routine customer queries including product information, application tracking and sales & after-sales service. This will not only reduce the dependency on traditional customer servicing platforms, but also enable a better customer experience. The Chatbot’s evolving data insights will also help Tata Capital track & measure customer queries, sentiments, satisfaction and more and will help Tata Capital devise a more customer-centric strategy. Speaking about the Chatbot, Ms. Veetika Deoras, COO-Digital Vertical, said, 'Tata Capital has always endeavored to stay ahead of the technology curve and the Tata Capital Online Chatbot is another unique Fintech product from Tata Capital, developed to cater to the growing needs of our digital savvy and mobile customer segment which need access to information on the go. Not only will the Chatbot help reduce response time and provide 24x7 support to potential customers, but also has the ability to self-learn and become smarter through frequent customer interactions. We believe that the online chatbot will deliver superior value to our customers seeking routine information about our retail products and services.' Since its launch in October 2016, the Tata Capital Chatbot has already responded to over 55,000 queries from website visitors across India. Currently, the Chatbot services Tata Capital’s retail products including Personal Loans, Home Loans, Car Loans, Business Loans and Two Wheeler Loans. UNI JS SM1255

Amazon

Amazon launches shopping social network Spark for iOS

By Angela Moon NEW YORK, Jul 20 (Reuters) Amazon.

OIL

OIL launches Start-Up initiatives from Assam

Guwahati, Jul 18 (UNI) The Oil India Ltd (OIL) today launched its Start-Up initiatives by entering into separate agreements with two North-East-based start-up ventures, along with IIT-Guwahati as the third partner for both projects.

SpiceJet

SpiceJet to launch third daily direct flight on UDAN routes

New Delhi, Jul 17 (UNI) SpiceJet, the low-cost carrier, today announced its third daily direct flight on the UDAN routes of Hyderabad-Pondicherry-Hyderabad effective August 16.

Manoj

Manoj Sinha launches BSNL’s 100G Optical Transport Network

New Delhi, Jul 14 (UNI) Leading telecom operator Bharat Sanchar Nigam Limited (BSNL) has introduced state of the art 100G Optical Transport Network (NG-OTN) across India for providing Super Express Highways in sync with Digital India Programme of Prime Minister Narendra Modi.

PHARMA-LUPIN-LAUNCH

PHARMA-LUPIN-LAUNCH

Lupin launches generic Vigamox Ophthalmic solution in US market

Mumbai, Jul 05 (UNI) Pharma major, Lupin Limited said that it has launched generic version of Moxifloxacin Hydrochloride Ophthalmic solution USP, 0.

We are well poised to be in the forefront of eCommerce industry: Askmebazaar CEO

We are well poised to be in the forefront of eCommerce industry: Askmebazaar CEO

New Delhi, Jan 24 (UNI) Home and Lifestyle online market place Askmebazaar, is trying to position itself in the fast growing e-commerce sector and aims to set the standards in authenticity via genuine branded goods and taking on its rivals with a new narrative for brand conscious Indian consumer.

Kunal Singhal wins 'Start-up entrepreneur of the year' award

Kunal Singhal wins 'Start-up entrepreneur of the year' award

New Delhi, Aug 1 (UNI) Aiming to promote small medium enterprises across the country, the Sarthi Group awarded Kunal Singhal, Managing Director of Easy Business Solutions the Excellence Award in the category "Start-up Entrepreneur of the Year".

NextEra Softech launches app to get exact location

NextEra Softech launches app to get exact location

New Delhi, Apr 17 (UNI) When your car breaks down on the highway, or you get stranded in the middle of nowhere, when your taxi can’t find the exact location or you see a huge pothole in the middle of the road, wouldn’t it be great to be able to lead the right people directly to your location? Similarly, even in emergency situations, when ambulances, police vehicles and fire trucks have to find the right location, an accurate map will simply help save a lot of time, and a lot of lives.

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