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Business Economy


Safexpress collaborates with IBM to drive business transformation & deliver rapid growth

Bengaluru, Feb 23 (UNI) IBM, on Tuesday, announced that Safexpress, India’s leading supply chain & logistics company, has deployed ‘PROPEL-i’, a bespoke, end-to-end cloud-native logistics platform, which was developed in collaboration with IBM Global Business Services.
The digital platform enables the company to attain agility in demand management, obtain advanced and flexible dynamic pricing modelling capabilities and provides enhanced visibility and transparency for its customers.
Established in 1997, Safexpress has been on a digital transformation journey for the last few years and has a strong focus on technology-driven business acceleration and growth. The logistics market in India is predicted to grow at a CAGR of 10.5 per cent between 2019 and 2025, according to the report, Indian Logistics Industry Outlook, 2020.
To capitalize on this significant market opportunity and fuel its growth plans, Safexpress wanted to remodel its core business processes and further expedite the adoption of next-generation technologies and digital-driven solutions. Safexpress then collaborated with IBM to design and build ‘PROPEL-i', an innovative scalable logistics platform, deployed in a secure & resilient cloud environment.
Safexpress Group CIO, commenting on the collaboration, Kapil Mahajan said, "Being a technology-driven organization, our next wave of business strategy was focused on building a cognitive enterprise that can keep up with the speed of transformation around us. 'PROPEL-i', which is our new transportation management system (TMS) platform, has been built with Design Thinking at its core and centred around 4 key pillars: People, Process, Data and Technology. Its microservices-based cloud-native architecture will further strengthen our position as a market leader both from logistics and technology standpoint and help us respond exceptionally faster to the market dynamics while minimizing time, cost and effort on new product development lifecycle.”
Kamal Singhani, Country Managing Partner – IBM Services, India/South Asia added, “‘PROPEL-i’ is a major milestone for Safexpress as well as India’s logistics sector and is a testament to the continued success of the company’s longstanding association with IBM. By leveraging our deep industry expertise and access to technological innovations including cloud & AI, Safexpress will be able to leverage the new digital platform to manage their growing business, enrich customer experiences as well as boost revenues by acquiring new accounts and by optimizing costs.”
‘PROPEL-i’ is an internal logistics operations management suite of applications custom-built by IBM Global Business Services for Safexpress. It is designed specifically with a mobile-first policy that enables the field staff to work from anywhere and frees the company to migrate to a desktop-free environment that maximises office space.
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