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Business Economy


Flipkart to strengthen grocery infrastructure to cater to customer safety and demand across India

Kolkata, May 11 (UNI) Flipkart, India’s homegrown e-commerce marketplace, today announced
the strengthening of its grocery supply chain infrastructure across the country.
Through this effort, the company will strengthen its capabilities to provide its customers safe
and seamless access to order daily essentials through quick and contactless doorstep delivery.
Towards this effort, Flipkart plans to step up supply chain infrastructure for its grocery business
and add over 8 lakh square feet of space through 5 new fulfillment centres over the next three
months. With this additional infrastructure, the marketplace will bring the ease of online grocery shopping to more users across the country, a company official here said.
Flipkart Grocery offers over 7,000 products across 200+ categories - ranging from daily
household supplies, staples, snacks & beverages, confectionery, personal care, and much
more. Flipkart’s grocery offering is backed by an intuitive user experience through
voice-enabled shopping for groceries, credit offerings and open box deliveries.
With the current grocery fulfillment centre network spread across Delhi, Mumbai, Bangalore,
Chennai and Hyderabad, among other cities, Flipkart serves close to 64,000 orders a day.
This has also created thousands of direct and indirect job opportunities, leading to a boost in employment and the economy. Sustained growth in Flipkart’s grocery business is giving a
boost to the local food processing industry, resulting in the massive support to the Indian
agriculture and small & medium farmers.
Smrithi Ravichandran, Vice President - Grocery, Flipkart, said, “During these challenging times, e-commerce has emerged as a safe means of making purchases. Customer safety is at the
centre of the Flipkart group’s efforts and our new grocery supply chain infrastructure will help us
serve more customers in the country who can order daily essentials seamlessly and avail of
contactless delivery. We are also continuously engaging with brand and marketplace partners to
ensure stock availability across the country.”
Last month, Flipkart also expanded its hyperlocal service Flipkart Quick to six new cities - Delhi, Gurgaon, Ghaziabad, Noida, Hyderabad and Pune - to provide consumers access to order daily essentials such as fruits and vegetables and get delivery within 90 minutes. Building a resilient and inclusive agri-supply chain is a key pillar of Flipkart’s growth agenda, and the company’s fresh
produce sourcing boosts farmer livelihoods and the local food processing industry through
enhanced market linkages.
At Flipkart, the safety of customers and employees is its utmost priority while meeting customers’ requirements by delivering at their doorstep through a safe and sanitised supply chain. By delivering
to customers across the country, thousands of delivery heroes have been able to keep customers
safe by reducing the need for them to step out of their homes to buy products.
At the same time, Flipkart has been able to help lakhs of sellers/MSMEs keep their businesses operational by offering a lively marketplace for them to sell their products, in the process creating
lakhs of jobs. Flipkart continues to follow the highest safety and SOPs developed and
institutionalised over the last several months.
UNI BM
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