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IndiaPosted at: Nov 19 2017 5:23PM


Most consumer complaints against 'Air India', Indigo at top in OTP

New Delhi, Nov 19 (UNI) The performance of government air carrier 'Air India' was once again the most poor in October in terms of people's complaints registered whereas on OTP scale ie timely flight take off , the nation's biggest airline Indigo stood at numero uno position.
According to figures of Directorate General of Civil Aviation, some 656 complaints were received against Airline companies. The November so far saw the passenger rush cross the one crore four lakh mark. This way 6.3 lakh grievances were received per one lakh passengers. In November also, the Air India's show in receiving the average number of flyers' complaints and their number was recorded the worst. As many as 228 complaints were registered per one lakh travellers.
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Tags: #Most consumer complaints against 'Air India'# Indigo at top in OTP
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