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Business Economy


Lupin launches India's first chat bot for patients

Mumbai, Nov 24 (UNI) Pharma major Lupin announced the launch of a chat bot named 'ANYA,' specially designed to provide medically verified information for health-related queries.
ANYA is the first bot of its kind to be launched in India for disease awareness, under the Made in India initiative, aimed at answering patient queries related to ailments.
ANYA is an intelligent and patient-friendly chat bot, trained to help patients with health-related concerns, as part of their disease management. As a start to digitise the patient journey in the overall healthcare space, Lupin is starting with ANYA to address queries related to diabetes.
''At Lupin, we continue to explore ways to integrate technology to support effective patient care. Chat bot as a technology has enormous potential to aid in medical assistance and to support in building awareness and breaking myths associated with various therapies.
''We are taking the first step to offer this AI-based chat bot for patients and health-givers and we believe this will be a game changer in the field of disease management in the future. This will also be a significant step in providing better access in rural markets, as we adopt and launch digital healthcare platforms for better outreach.'' said Rajeev Sibal, President - IRF, Lupin.
ANYA in Sanskrit means inexhaustible or limitless and this is the prime quality of the bot. As it evolves, ANYA will address all queries of patients and ensure that their health conversations continue.
ANYA is essentially a disease management partner, which aims to facilitate users in partnering with doctors, in their journey to manage ailments.
The main idea is to create a platform, where patients can get easy and ready access to medically verified information, for their queries at any given time. ANYA will not replace Doctor's diagnosis, but rather act as a trusted information provider.
Once thought to be an ailment with genetic pre-disposition, today diabetes is one of the leading lifestyle ailments in India, and the first therapy area, for which ANYA will be making available relevant information to its users.
ANYA is currently hosted on Facebook Messenger
UNI JS RJ 1635
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