Thursday, Apr 25 2024 | Time 21:30 Hrs(IST)
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Business Economy


India witnessing gradual rise in adoption of tech advancements in travel: Report

New Delhi, Jan 16 (UNI) India is witnessing a gradual rise in the adoption of technological advancements in the field of travel which have led to the birth of ‘digi-smart Indian business traveller’.
According to FCM Travel Solutions, the Indian subsidiary of Flight Centre Travel Group (FCTG), Australia and KPMG report titled ‘The Digi-Smart Indian Business Traveller’ released on Tuesday, business travellers are increasingly veering towards technology for virtually all answers for their travel needs.
Thus, leading to the emergence of a new age digi-smart business traveller, that implies “a technology-empowered traveller, who leverages technological touch points and tools to minimise encumbrances in his travel journey, improves his/her travel experience while also ensuring a safe, compliant and cost -effective business travel.
Rakshit Desai, Managing Director, FCM Travel Solutions, Indian subsidiary of FCTG, Australia, said, “Digital technology today is rapidly growing. Rapid penetration of smart phones, Near Field Communication, in flight WI-FI, faster networks and many such advances are only accelerating the penetration of technology into every aspect of travel. Self-booking tools, travel analytics, Artificial Intelligence and sharing economy services are not only here to stay but hold myriad and exciting possibilities for the future.”
Jaideep Ghosh, Partner and Head, Transport, Leisure and Sports, KPMG in India said that by presenting these insights from this data in the context of key trends, a first in the industry, the objective lies in making this information more relevant and actionable for corporates in India.
The report said that the Indian business travel market is on the cusp of technological innovation led by its fast growing millennial workforce, smartphone usage, internet connectivity and Indian organisations’ growing investments in state-of-the-art IT infrastructure and compliance levels given the heightened physical and cybersecurity risks.
UNI ADP SHK 1743
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