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Business Economy

Fullerton India launchs a loan acquisition and fulfillment Chatbot

Mumbai, Mar 21(UNI)Fullerton India Credit Company Pvt Ltd. (Fullerton India), a leading non-banking financial company announces the launch of its Chatbot - Asha, India’s first robot salesperson.
Available initially over Facebook Messenger, Asha will aid Fullerton India’s customers apply and obtain decisions for their personal loan needs.
Fullerton India’s Asha is a self-learning Chatbot and provides an interactive medium for customers with a Facebook Messenger account to apply, structure, submit documentation and receive loan approvals, instantaneously, and without the need to download any additional application, a press release said
Fullerton India is committed to providing innovative, engaging and easy-to-use financial solutions to its customers- across physical, digital and mobility channels-right through fulfilment to ongoing service, and has deployed a range of leading technology and analytics capabilities to enhance the customer experience. Asha, the
robot salesperson represents yet another innovation aimed at easy 24/7, channel-agnostic access to its customers.
Commenting on the launch, Mr. Anand Natarajan- Head of Strategy & Business Execution, Fullerton India, said, ''Fullerton India is passionate about ensuring its customers benefit from a unique and differentiated experience, through their relationship with us, and we have invested in continuously enriching this experience, through better capabilities and leveraging of emerging technologies. Asha, is an important part of this experience, one with tremendous potential, and one we are particularly excited about.''
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