Thursday, Nov 23 2017 | Time 14:53 Hrs(IST)
image
  • '
  • Stolen babies: MEPs urge Spain to solve all alleged cases
  • '
  • Students must be equipped with technical knowledge: VP
  • New rules on funding European political parties
  • Brimming German economy well placed to ride out political uncertainty
  • MVR Cancer Centre to open Dubai office
  • Myanmar, Bangladesh sign Rohingya return deal - Myanmar official
  • '
  • IIT-M gears up for campus placement, in a first Apple Inc, UIDAI and Nasdaq to recruit students
  • 11 nations to participate in mock exercise on tsunami preparedness
  • US calling Rohingya operation "ethnic cleansing" unhelpful-Russian envoy
  • US, 2 other envoys present credentials to Prez
  • Myanmar, Bangladesh sign Rohingya return deal - Myanmar official
  • Australia rally late to restrict England
Business Economy Share

DishTV launches 'Advanced DishTV interface'

DishTV launches 'Advanced DishTV interface'

Mumbai, Sept 13 (UNI) DishTV, Asia’s largest DTH operator, announced the launch of ‘Advanced DishTV interface’ (ADI), world’s first AI-enabled pay-tv Chatbot. Built for issue redressal and service lifecycle management, ADI provides a virtual interface that acts as a one stop solution window to subscribers, and guides them instantly to address their queries. ADI is an Omni-channel interface with customer experience as a core tenet, strengthening DishTV’s position as an innovator in the DTH space. It can enable quick recharges and answer millions of customer queries across multiple channels instantly. It is designed to process user requests, powered by deep analytics and its artificial intelligence engine. It enhances customer service through personalized and immediate answers that are available 24x7 and are constantly evolving to become more relevant and accurate for the users. Users converse with ADI in a personal setting, just like they would with family/friends. Hence, providing a landscape to move from personalization to individualization at massive scale, harnessing the power of big data. Talking about the initiative, Mr. Anil Dua, Group CEO, DishTV says, 'DishTV has always strived to offer quality services to customers which are in line with the technological advancements. Relevance in the digital age requires connecting with customers across multiple channels while maintaining the information accuracy along with ease of interaction. With the launch of ‘ADI’, customers can get information on our products and services instantaneously and will be able to recharge, troubleshoot or order a connection on the go. ADI will also encourage those customers who may not be very comfortable navigating the traditional web space. With digital platforms gaining popularity across industries, ADI will enable us to reach out to a wide spectrum of customers, and serve them better with both speed and accuracy.' ADI appears as a pop-up feature on the website and introduces itself as 'Adi, your DishTV virtual assistant'. One can initiate a conversation by simply entering a message that transforms into rich personalized experience, delivering real-time responses, timely and pertinent to one’s DishTV account. It gives solutions to problems concerning recharge offers, current balance, add-on service upgrades, or any other glitches like unsubscribed channel or lost signals or Smart Card related issues. For this, all one needs is an 11-digit VC number or one’s registered mobile number, and the rest will be taken care of. ADI is available on desktop and mobile platforms currently and would soon be available on other platforms like Facebook and Twitter. It is a step towards true engagement with customers that goes beyond mere 'clicks', and helps them cut through the clutter to view offerings relevant to them. It also relieves the customers from the effort of calling the customer care or visiting the dealer stores for recharges. UNI JS AW1529

Top News
Modi inaugurates Global Cyber Security Summit

Modi inaugurates Global Cyber Security Summit

New Delhi, Nov 23 (UNI) Underlining the importance of cyber security in the fast emerging digital world, Prime Minster Narendra Modi on Thursday said nations must take responsibility to ensure that the digital space does not become a playground for the dark forces of terrorism and radicalization. “We need to ensure that vulnerable sections of our society do not fall prey to the evil designs of cyber criminals.

see more..
Students must be equipped with technical knowledge: VP

Students must be equipped with technical knowledge: VP

Chennai, Nov 23 (UNI) Vice-President M Venkaiah Naidu today said thanks to technological advances and digital revolution, the world was changing at an unprecedented pace and the students coming out of institutes of higher learning must be equipped to deal with emerging situations not only in terms of technical knowledge, but also in terms of analytical skills, critical thinking, creativity and innovative ideas.

see more..
Congress 'Fire Fighting' team to extinguish dissension after ticket row

Congress 'Fire Fighting' team to extinguish dissension after ticket row

By Nirendra Dev Ahmedabad, Nov 23 (UNI) Faced with dissensions among the rank and file following ticket distribution row, the Congress high command could see depute a "fire-fighting team to extinguish unhappiness" among the disgruntled party workers in poll-bound Gujarat.

see more..
Assam's  BJP minister comment on cancer draws flak

Assam's BJP minister comment on cancer draws flak

Guwahati, Dec 23 (UNI) Star strategist of BJP in North East, Himanta Biswa Sarma jibe at cancer patients has drawn sharp criticism from various quarters for linking accidents and life-threatening diseases like cancer to "sin.

see more..
Mehbooba announces withdrawal of cases against first-time stone-pelters

Mehbooba announces withdrawal of cases against first-time stone-pelters

Srinagar, Nov 23 (UNI) Jammu and Kashmir Chief Minister Mehbooba Mufti has announced withdrawal of cases against first-time stone-pelters or offenders in the Kashmir valley.

see more..
CEC hardens position on int’l poll observers

CEC hardens position on int’l poll observers

Kathmandu, Nov 23 (UNI) Chief Election Commissioner (CEC) Ayodhee Prasad Yadav has hardened position on international observers following some “questionable activities” on the part of some representatives in Kanchanpur district, The Kathmandu Post reported on Thursday.

see more..
Sibal slams Assam Minister for 'cancer is divine justice' remark

Sibal slams Assam Minister for 'cancer is divine justice' remark

New Delhi, Nov 23 (UNI) Congress leader and former Union Minister Kapil Sibal on Thursday slammed Assam Minister Himanta Biswa Sarma for his remarks that cancer is divine justice for sins committed.

see more..
image