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Consumer Forum fines showroom for selling defective product

Mumbai, Jan 2 (UNI) In its recent order,the Consumer Forum here disposed an year-old case filed by the complainant against the Chinese firm Xiaomi and a well-known retail showroom for selling him a defective mobile handset worth Rs 12,499.
The Forum in its order passed on December 30,2018 has directed the mobile company and retail showroom to refund the cost of the mobile handset along with Rs 5,000 as compensation in lieu of the mental stress and litigation cost borne by the complainant.
Quoting the complainant,the Forum observed that the aggrieved consumer purchased a Xiaomi Note 4 on December 15,2017, however, the handset started showing technical errors from the very next day.
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