Thursday, Apr 18 2024 | Time 13:14 Hrs(IST)
image
Business EconomyPosted at: Apr 25 2017 2:35PM


99 pc telecom-related complaints get resolved on Twitter

New Delhi, Apr 25 (UNI) After the launch of Twitter Sewa by Minister of Communications Manoj Sinha in August last Year for registration and resolution of complaints, about 99 per cent of the complaints have been resolved through the social media, the Government said today.

As per data released by BSNL, it has received a total number of 27,988 complaints and has resolved 27,965 grievances with a resolution rate of 99.91 per cent.

In case of telecom, consumer complaints relate mainly to telephone bills, broadband connectivity, faulty connections, shifting of landline phones and wi-fi hotspots, while in the case of postal services complaints are mainly in the nature of slow delivery of their articles containing PAN Cards, Roll numbers, parcels, money orders and medicines.

Issues relating to repairs of Post Office buildings, technical issues with saving banks accounts were also sorted out quickly.
UNI ASH SNU 1435
Please log in to get detailed story.
Tags: #99 pc telecom-related complaints get resolved on Twitter
More News
Rupee opens flat at 83 52 against USD

Rupee opens flat at 83 52 against USD

18 Apr 2024 | 12:24 PM

Mumbai, Apr 18 (UNI) The rupee on Thursday was unchanged at 83.52, rising by one paisa in the opening session on selling US dollars by bankers and exporters, dealers at the Foreign Exchange said.

see more..
Sensex up over 200 points

Sensex up over 200 points

18 Apr 2024 | 12:06 PM

Mumbai, Apr 18 (UNI) Snapping a losing streak of the last three sessions, the BSE Sensex on Thursday gained 240 points to open at 73183.10 on the strength of commodities, utilities, and auto stocks.

see more..

Ola Electric enters mass-market segment with S1 X range of scooters

17 Apr 2024 | 8:20 PM

Mumbai, Apr 17 (UNI) Auto maker Ola Electric has entered into the mass market segment by announcing new prices for its S1 X portfolio, along with delivery details, of the scooters.

see more..

17 Apr 2024 | 7:45 PM

Mumbai, Apr 17 (UNI) Despite over 17 per cent jump in Revenue, Tata Communications’ net profit has come down more than 46 per cent to Rs 968 crore for the fiscal 2023-24 down from Rs 1796 crore in the previous financial year.

see more..

17 Apr 2024 | 7:31 PM

Mumbai, Apr 17 (UNI) Despite over 17 per cent jump in Revenue, Tata Communications’ net profit has come down more than 46 per cent to Rs 968 crore for the fiscal 2023-24 down from Rs 1796 crore in the previous financial year.

see more..
image